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Latest News

FLU SEASON

If you are under 65 years old and qualify for a flu vaccine we are holding a flu clinic on Saturday 28th September 2019. Please contact our reception team to make an appointment.    

New Website ideas

We are asking our patients to feedback to the surgery what they would like to see on our website and whether it could be improved to help your experience.

Please email us at kinccg.centralsurgery@nhs.net with your ideas or suggestions. 

Text Messages

We are now using a new texting system called AccuRx to ensure you receive healthcare information and advice conveniently and in a timely manner. It is secure and safe for our patients. 

Cannot Attend your Appointment

We now have a policy to text reminders to patients 7 days, 2 days and 1 day before their appointment. If you cannot attend please text back CANCEL so that the appointment can be given to someone else. For patients who do not have a mobile phone, please telephone the surgery, select option 2 and leave a message as instructed. We will be contacting patients who missed their appointment and didn’t inform us. This action is in an endeavour to reduce wasted appointments and have more appointments available for our patients. Below are the figures of wasted appointments.  

April 2019 we had 168 wasted appointments.

May 2019 we had 177 wasted appointments.

June 2019 we had 184 wasted appointments.

Please do let us know if you cannot attend.

Have you been asked to bring in a sample/specimen? 

If so, you must have this at the surgery by the last lab collection time which is 2.00pm Monday - Friday. The clinician who requested the test should have given you instructions and asked you to bring it into the surgery as early as possible. Please note if a sample arrives after the collection time, we may have to ask you to bring in another one the next working day because it needs to be tested in a timely manner so not to affect the result. 

 

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