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When We Are Closed

Depending on your circumstances there are a number of options available to you..

  • Self-Care - It is advisable to keep a supply of basic medicines such as paracetamol and ibuprofen in your medicine cabinet, just in case
  • Pharmacists are trained medical professionals who can offer quick advice on a wide range of minor illnesses and can often provide over the counter medicine that do not require a prescription
  • 111 is an NHS non-emergency number where you can call to speak to a highly trained adviser who is supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.  NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. 
  • A&E and 999 is only to be used if you are seriously ill and need emergency care fast, including heavy bleeding, serious broken bones, choking, chest pain, difficulty breathing, blacking out or seizures.
  • Out of hours services are for available if you have an urgent medical problem that cannot wait for us to be open.  Extended hours hubs for primary care are offered at Surbiton Health Centre, Kingston Health Centre and Merritt Health Centre.  See attached link for further information.

Improving access to general practice: evening and weekend appointments now available

GPAccess

Patients who are registered at Central Surgery can now book an appointment to see a GP or a Nurse Practitioner

on weekday evenings (after 6.30pm) in one of the extended hours hubs. Appointments can be at the Surbiton Health Centre, Kingston Health Centre or Merritt Medical Centre.Please speak to one of our practice receptionists to find out more information and to book an appointment.

 

At weekends when we are closed GP appointments are also available at one of these hubs by calling 020 3841 9942 from 8am - 8pm.

Please note only acute and non diagnostic conditions that don't require something like an x ray or blood test can be seen in a hub. 

Kingston Extended Primary Care ServiceKEPCS

If you need to see a doctor on the weekend or in the evening after your registered GP Practice is closed then this service is here to help you. We are here to help provide Kingston patients access to a GP from 8am - 8pm seven days a week across three 'hubs' in Kingston, Chessington and Surbiton. Click here for full details of the service

Need an appointment with a doctor when your practice is closed? Ask your GP’s receptionist for an appointment at one of our three locations; Kingston Health Centre, Surbiton Health Centre, The Merritt Medical Centre in Chessington. We provide extra appointments Monday to Friday between 18:30 - 20:00 and from 8am - 8pm on Weekends and Bank Holidays.

How can I make an appointment?

Weekdays - To book an appointment you will need to contact your own GP reception in the usual way.  Ask your GP’s receptionist for an appointment at one of our Chambers hubs. Appointments can be made for the same day or booked in advance by contacting your doctors surgery and asking for an appointment. 

On the weekends when your practice is closed, please telephone the service directly on 020 3841 9942.

111 also book patients directly into this service.

Who is it for? 

The extended hour’s service will be able to see and treat minor illnesses and injuries that would normally be seen at a GP practice. This includes:

• Minor illness such as headaches, dizziness, high temperatures and severe ‘flu-like’ symptoms and hayfever

• Minor cuts, bruises, burns and scalds

• Strains and sprains

• Minor infections including ear, nose and throat

• Abdominal pain

• Dermatology and skin complaints

• Urgent prescription medicines

It excludes:

• Conditions that warrant immediate direction to A&E such as chest pain and severe shortness of breath

• Any pregnancy related issue

• Exacerbations of long term conditions

• Dental emergencies

• Mental health emergencies

• Follow up appointments 

 

Kingston Extended Primary Care Service

Kingston GP Chambers set up this service in October 2016 at the request of Kingston Clinical Commissioning group (Kingston CCG) to replace the Gosbury Hill GP Clinic in Chessington which closed at the end of September 2016.

What is the Kingston Extended Primary Care Service?

The service was established to give all Kingston patients’ access to a General Practitioner (GP) at the weekend when their own surgery is closed. The service initially opened at Surbiton Health Centre on a Saturday and Sunday from 8am–2pm but increased to 8am – 8pm on Saturdays, Sundays and Bank Holidays in November 2016 due to an increase in demand. Patients can call 020 3841 9942 to book an appointment with a GP.

When patients are seen in the service, the doctor that sees them has full access to their medical record, as held by their Borough of Kingston GP. This is on the basis that the patient gives their consent to access. This will allow the doctor to see any past history or current medications that may be affecting the condition being reviewed and also supports the seamless transfer of information between the community Clinics and the patients own registered GP.

In February 2017 the service expanded again to operate from three locations within the Borough of Kingston upon Thames;

  • Surbiton Health Centre, Ewell Road, Surbiton, Surrey KT6 6EZ - click here for SHC directions
  • Kingston Health Centre, 10 Skerne Road, Kingston upon Thames, Surrey KT2 5AD - click here for KHC directions
  • Merritt Medical Centre, Merritt Gardens, Chessington, Surrey KT9 2GY - click here for MMC directions

We continue to provide a GP on a Saturday, Sunday and Bank Holidays from 08:00 – 20:00. These appointments can be pre-booked by the patient’s own practice or booked directly on the day by calling 020 3841 9942 or booked direct by 111.

The service also provides appointments to see a GP, should a patient be unable to book an appointment with their own practice, Monday to Friday 18:30 to 20:00 at each of the three locations. These appointments are booked by the patient’s own practice, and can be booked up to 5 days in advance.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website