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When We Are Closed

Depending on your circumstances there are a number of options available to you..

  • Self-Care - It is advisable to keep a supply of basic medicines such as paracetamol and ibuprofen in your medicine cabinet, just in casewalk
  • Pharmacists are trained medical professionals who can offer quick advice on a wide range of minor illnesses and can often provide over the counter medicine that do not require a prescription
  • Out of hours services are for available if you have an urgent problem that cannot wait for us to be open.  Extended primary care services are offered by Surbiton Health Centre, Kingston Health Centre and Merritt Health Centre.  See attached link for further information.
  • 111 is an NHS non-emergency number where you can call to speak to a highly trained adviser who is supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.  NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. 
  • Walk-in Centres are for urgent treatment for an illness or injury that isn’t life threatening, including infections and rashes, stomach upsets, cuts and bruises, burns and strains. No appointment is needed. Simply turn up. See attached link for details 
  • A&E and 999 is only to be used if you are seriously ill and need emergency care fast, including heavy bleeding, serious broken bones, choking, chest pain, difficulty breathing, blacking out or seizures.

Improving access to general practice: evening and weekend appointments now availableGPAccess

Patients who are registered at Central Surgery can now book an appointment to see a GP or a Nurse Practitioner

on weekday evenings (after 6.30pm)or at the weekends (on Saturday and Sunday). Appointments will either takeplace at the Surbiton Health Centre, Kingston Health Centre or Merritt Medical Centre.

Please speak to the practice receptionist to find out more information or book an appointment.


By March 2019 everyone in England will benefit from access to general practice appointments in the evenings and weekends at a time that is mostconvenient to them. This is part of a national drive to help improve access to general practice and get the best possible outcomes for patients.

Further information is available at

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website