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Practice Management

Kerry Essop (f)

(Practice Manager)

Kerry has been a business professional for over 30 years and has managed several large public front-line services. She is committed to giving excellent patient care and welcomes patient feedback.


 

Administration

Karen McLaughlin, Lauren Jury, Sioux Healey, Banujah Sritharan and Elle Brown, ensure that all aspects of practice administration are completed in a timely and efficient way, such as:

  • patient referrals
  • scanning of correspondence
  • repeat prescription requests
  • dealing with results
  • Registrations and Deductions
  • insurance and medical records


Reception

Central Surgery's Reception team is led by the Assistant Practice Manager Megna Persand.  She is a very experienced business and reception manager who is committed to delivering excellent patient care. 

When you visit or telephone the surgery you will most frequently speak to one of our receptionists who can assist in a variety of ways such as:

  • making appointments
  • dealing with prescription queries
  • providing results
  • arranging for call-backs from GPs
  • etc.

In order to assist and ensure you are dealt with efficiently, they may ask you for further information regarding the nature of your enquiry.  We appreciate your cooperation in this regards.

Our team of Receptionists are as follows and will be happy to help you:

  • Tracey Munro
  • Tracy Patterson
  • Gosia Lindsay
  • Santi Pokar
  • Deborah Lucy
  • Amanda Perry
  • Rose Manwaring
  • Jackie Williams
  • Sumera Naqvi
  • Amy Gossington
  • Deven-Rae Hickman
  • Elle Brown
  • Karla Gomez
  • Georgia Griffiths

The Reception Team respect all Central Surgery patients and in turn we do not tolerate any form of violence or aggression from patients (physical or verbal).  Any patient who displays such behaviour may be removed from the surgery's register.

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