ADMINISTRATION

Christmas and New Year 2024

We all wish our patients a joyeous time and a healthy 2025 

From

The Central Team

 

If you require medical help over the Christmas period whilst we are closed, please see the notice below.

There will be pharmacists open over the seasonal break. You can find a list here of pharmacies here; 

https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy

 

Winter Pressures and appointments

Kingston GP Chambers will be running extra clinics for the Winter Pressures and appointments are available to all registered patients in and outside of the Kingston Borough. 

Face-to-face appointments are bookable on the day with patients able to contact our reception team on 0203 405 8631 to book. The clinics will be running from CI Tower each Saturday and Sunday from 7th December up to 19th January. We also have extra clinics running on Christmas Day, Boxing Day and New Years day from CI Tower and Surbiton Health Centre.

 

Please see dates and times below for your information:

  • Saturday 7th & Sunday 8th December: 8am to 8pm from Ground Floor, CI Tower, New Malden
  • Saturday 14th & Sunday 15th December: 8am to 8pm from Ground Floor, CI Tower, New Malden
  • Saturday 21st & Sunday 22nd December: 8am to 8pm from Ground Floor, CI Tower, New Malden
  • Wednesday 25th December (Christmas Day): 8am to 8pm from Ground Floor, CI Tower, New Malden
  • Thursday 26th December (Boxing Day): 8am to 6pm from Ground Floor, CI Tower, New Malden & Surbiton Health Centre
  • Saturday 28th & Sunday 29th December: 8am to 8pm from Ground Floor, CI Tower, New Malden
  • Wednesday 1st January (New Years Day): 8am to 6pm from Ground Floor, CI Tower, New Malden & Surbiton Health Centre
  • Saturday 4th & Sunday 5th January: 8am to 8pm from  Ground Floor, CI Tower, New Malden
  • Saturday 11th & Sunday 12th January: 8am to 8pm Ground Floor, CI Tower, New Malden
  • Saturday 18th & 19th January: 8am to 8pm Ground Floor, CI Tower, New Malden

 

an open laptop computer sitting on top of a table

GP SURVEY RESULTS

Results from the annual 2024 GP Survey are available to view here: https://gp-patient.co.uk/report?w=1&practicecode=H84030 A new report is published each summer. We also participate in the Friends and Family test, look out for an automated text after your appointment. We would appreciate it if you could take the time to complete these short surveys. At Central Surgery we value patient and carer feedback and aim to learn and change the way we work from patient responses.

a hand holding a cell phone

We are a dynamic and friendly surgery that is committed to providing excellent healthcare.  

Our knowledgeable and talented clinicians provide a variety of services to meet our patients' needs such as Chronic Disease Management (e.g. Diabetes, Asthma, COPD etc.), Phlebotomy, Minor Operations (including Acupuncture) and Childhood Vaccinations.

We operate from a DDA compliant building which was built in 2013. We have wheelchair access and a hearing loop installed at our reception desk.

Veterans

Statement from The Partners

Central Surgery is disappointed with the result of the April 2022 CQC inspection. Although we felt that the grading did not reflect the quality of care we provide and the difficulties encountered during the Covid pandemic and its aftermath, we respect the CQC’s judgment.  Some of the grades we have been given are related to marginally falling short of ensuring follow-up for all our patients was fully up to date, something that had been particularly difficult during the pandemic, and which we were already working to rectify. We look forward to the follow-up inspection as we are confident that we will have sorted out the issues that they raised and will have improved our rating.