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Coronavirus Statement to Patients 15-3-20

 

Click here for our Coronavirus Statement to Patients

CORONAVIRUS-DO NOT ATTEND THE SURGERY.ONLY TELEPHONE TRIAGE AND NO ROUTINE FACE 2 FACE APPOINTMENTS. 

All face to face online bookings have been removed in order to mitigate any risk of infection. You will need to call the practice first and tell the receptionist your reason for an appointment. If you are experiencing flu symptoms, it is important you tell them that too. 

GP practices are unable and don’t test for Coronavirus.

For further information on the latest updates please follow this link https://www.nhs.uk/conditions/coronavirus-covid-19/ 

If you need to self-isolate due to having symptoms or due to someone in your household having symptoms you can get a isolation note from NHS111 for your employer – please see link below.

https://111.nhs.uk/isolation-note

We cannot give patients’ sick certificates for self-isolation for 12 weeks if you are at risk or produce letters for workplaces for 12 weeks isolation.  You will need to speak to your employer.

Telephones

We apologise in advance if you have a long wait to get through on the telephone. We advise people to call later in the day where they can or book a telephone appointment online. If you are experiencing severe breathlessness or/and heart pain, please call 999. 

Video Consulting

Your GP may give you a video consulting appointment. Please watch this short video on You Tube https://m.youtube.com/watch?feature=youtu.be&v=xxW4ssN3y90

VeteransQPA LOGO

 

Welcome to Central Surgery

We are a dynamic and friendly surgery who are committed to providing excellent care and patient satisfaction.  

We have a number of clinicians who have special interests to provide a variety of clinics and services to meet our patients' needs such as chronic disease management (eg. Diabetes, Asthma, COPD clinics etc.), phlebotomy, minor operations (including acupuncture) and childhood vaccinations. We have extended hours Mon-Fri. We operate from a DDA compliant building which was built in 2013. There is wheelchair access and a hearing loop installed at our reception desk.

LIVI Leaflet

If you have received a leaflet from the above company, LIVI is not an NHS service. They are a private company in ‘partnership’ with the NHS but have not been procured by your Kingston CCG. Instead in Kingston, your CCG have procured Kingston Chambers to offer extra GP appointments for patients. If you have any query please go back to LIVI with any questions as Central Surgery are not involved in their organisation or employed their services.  

 

CQC rate us "Good" in all areas

CQC monitor, inspect and regulate services to make sure practices meet fundamental standards of quality and safety.  They publish their results and include performance ratings to help people choose care.  Central Surgery was inspected on 31st August 2016 and we were awarded a result of "Good" in all areas. Please see report below.

 for latest surgery and health updates.

 


(Site updated 26/03/2020)
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