Practice Updates

Support and resources available in Kingston

If you require financial guidance during these difficult times there are couple of resources that you can access. Find more detailes below

  • Starting or returning to work: The information on this page is for anyone looking for work, anxious about going back to work, or wanting to develop new skills
  • Worried about money: The information on this page is for people who are worried about money, their housing situation or other financial pressures.
  • New to benefits: The information on this page is for people who need help understanding and/or applying for benefits.

More local/national resources and services that you can access

Accessing food

Struggling to feel motivated

Are you feeling worried or anxious?

Are you feeling isolated or alone?

Are you worried about a child or young person?



Young Women's Trust

Young Women’s Trust supports young women aged 18-30 with free telephone coaching, helping them build strong mental health, set goals and stay motivated. They also offer a free CV feedback service giving personalised, detailed feedback on CVs and job applications. You can find out more here: 

The service is all run over the phone and email so may be able to support young women who are feeling particularly isolated at the moment.

The service operates on self-referrals so young women can sign themselves up easily online here:

free coaching service.docx

Changes to Walk in Blood Test Service at Kingston Hospital

With effect from Monday 15th June 2020 the Phlebotomy clinic at Kingston Hospital will no longer provide a walk in blood test service. All blood tests will need to be booked by telephoning 07901 103 018 to arrange your appointment. 

Kingston Hospital Phlebotomy service.pdf


Do not attend the surgery - only telephone triage and no routine face to face appointments.

All face to face online bookings have been removed in order to mitigate any risk of infection. You will need to call the practice first and tell the receptionist your reason for an appointment. If you are experiencing flu symptoms, it is important you tell them that too. 

GP practices are unable and don’t test for Coronavirus.

We cannot provide sick certificates for self-isolation for 12 weeks if you are at risk or produce letters for workplaces for 12 weeks isolation.  You will need to use the link below.

The following link provides a letter to give your employer that a GP is not required to sign:


Covid-19 Sick Note Central Surgery.docx

If you need to self-isolate due to having symptoms or due to someone in your household having symptoms you can get a isolation note from NHS111 for your employer – please see link below.


We apologise in advance if you have a long wait to get through on the telephone. We advise people to call later in the day where they can or book a telephone appointment online. If you are experiencing severe breathlessness or/and heart pain, please call 999. 

Video Consulting

Your GP may give you a video consulting appointment. Please watch this short video on You Tube

Kingston Stronger Together - Supporting our most vulnerable residents during Covid-19

Kingston Council has launched a new online and telephone call centre service (telephone number 0208 547 5000) to respond to the needs of residents who cannot leave their homes. This includes those in extremely vulnerable groups who have received a letter from the NHS advising them to stay at home for 12 weeks or who are self-isolating because they have symptoms of the coronavirus and don't have family or friends who can assist them with shopping, collecting medicine or other support. 

The Council will also be directly phoning those who are known to them and who are the most vulnerable. If people cannot support themselves and have no assistance from friends and family, the Council has set up support based around four tiers of assistance. These are:

  • Tier 1 Information and signposting
  • Tier 2 Support to ensure people are receiving food and medicine
  • Tier 3 Social contact including a telephone buddy system to call people who're self-isolating
  • Tier 4 Support for people who have health and social care needs to get the right services when they need them most

How to get help from Kingston Stronger Together

If you or someone you know needs this support, please fill in this online form and we will get in contact. You can complete the online form at any time. If you do not have online access you can phone 020 8547 5000. If your request is not urgent please try to call between Monday-Friday 9am-5pm. The number will be answered outside of these hours but we need to prioritise these times for urgent calls only. Thank you for supporting us to prioritise the most vulnerable.   For all medical enquiries, residents should continue to contact the NHS on or on 111.