Prescriptions

Repeat Prescriptions

Please note: For safety reasons, we are unable to accept prescription requests over the phone.  From the moment we receive the request, we require 48 working hours (weekends and bank holidays are therefore excluded) to process your request.  Please allow sufficient time to order your medication.  

How to order your medication?

We strongly recommend that patients register for Online Access so that medication can be ordered at your convenience without having to attend the surgery.  By signing up to Electronic Prescribing (EPS) you simply need to nominate a pharmacy where you can collect your prescription from, 48 working hours after requesting it.  If you require help getting set up with online access please contact the surgery and we will be happy to help

What if you don't have Online Access?

If you don't have access to online services, you may order repeat prescriptions by the following ways:

  • In person - please use the tear off portion of your prescription to tick the items you need repeated and drop it off in the grey post box in the main foyer labelled Central Surgery.
  • By post - If you wish us to return your prescription by post, please enclose a self addressed stamped envelope.
  • Pharmacy Collection Service - Many pharmacists now run schemes to request and collect your repeat prescriptions for you. Please enquire about this with your pharmacist. 
  • Email - email your prescription request to swlccg.centralprescriptions@nhs.net 

What you can order?

Only medication that has been agreed by the doctor can be requested as a repeat prescription item.  Should you require an item that you have had in the past but is not on your repeat medication list, please book a telephone consultation with a GP or a Nurse Practitioner.

Our policy is to provide repeat prescriptions for a period of 28 days. This allows us to monitor your medication and ensure that you are kept aware of any necessary checks you need to undergo because of your medication. Exceptions to the 28-day policy are HRT and contraceptive medications. If you are unsure, please discuss this with your doctor. Or you may be suitable for repeat dispensing.

Repeat Dispensing

If you are on regular medications and are stable, your doctor may be happy to prescribe medication without you having to contact the surgery each time. With this type of dispensing, you can collect your medicines from the pharmacy at regular intervals for up to 12 months. Your doctor will decide how often you should collect your prescription and how long it will last for. Click on the link below to find out more.

Repeat Dispensing Scheme.pdf

Evidence Based Medicine

We work hard to ensure our prescribing is of high quality and we will prescribe medicines that are effective, safe and provide value for money.  Our surgery complies with local and national guidelines, therefore, there may be a time when your medication will be changed in light of new evidence. Should this apply to you, we will endeavour to keep you fully informed and answer any queries you may have.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review their medications and a notification should appear on your repeat slip. Patients can also be informed by text messaging or a note sent to your nominated pharmacy. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Changes to Gabapentin or Pregablin

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.15
  • 12-month prepayment certificate (PPC): £105.90
  • 3-month PPC: £29.65

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

Over the counter medication

Please click on the link below for medications available over the counter at your local pharmacy and that are not prescribed by the surgery.

OTC Leaflet.pdf

Pharmacies Local to Central Surgery

 

 Paydens (0.0 miles away)

 Address

 Surbiton Health Centre Ewell Road Surbiton Surrey KT6 6EZ

 Telephone

 020 8390 9601

 Opening Times

 Monday to Friday

 7:00am to 10.00pm

 

 Saturday

 7:00am to 8.00pm

 

 Sunday

 8:00am to 8.00pm

 

 

 Newman Chemist (0.1 miles away)

 Address

 99 Ewell Road Surbiton KT6 6AH

 Telephone

 020 8390 2701

 Opening Times

 Monday to Friday

 9:00am to 6:30pm

 

 Saturday

 9:00am to 1:00pm

 

 Sunday

 Closed

 

 

 Shan Pharmacy (0.1 miles away)

 Address

 106 Ewell Road Surbiton Surrey KT6 6HA

 Telephone

 020 8399 8133

 Opening Times

 Monday to Friday

 8:30am to 7:00pm

 

 Saturday

 08:30am to 2:00pm

 

 Sunday

 Closed

 

 

 Boots (0.3 miles away)

 Address

 19 Victoria Road Surbiton KT6 4JZ

 Telephone

 020 8399 2715

 Opening Times

 Monday to Friday

 9:00am to 7:00pm

 

 Saturday

 9:00am to 7:00pm

 

 Sunday

 10:00am to 4:00pm

 

 

 Ritechem Pharmacy (0.3 miles away)

 Address

 22 Victoria Road Surbiton Surrey KT6 4JZ

 Telephone

 020 8390 0630

 Opening Times

 Monday to Friday

 9:00am to 6:00pm

 

 Saturday

 10:00am to 4:00pm

 

 Sunday

 Closed

 

 

 

 

 PSM Pharmacy (0.9 miles away)

 Address

 388 Ewell Road Tolworth Surbiton KT6 7BB

 

 Telephone

 020 8399 3165

 

 Opening Times

 Monday to Friday

 9:00am to 6:00pm

 

 Saturday

 9:00am to 1:00pm

 

 Sunday

 Closed

 

 

 

 

 Pearcare Pharmacy (1.1 miles away)

 Address

 86 Alexandra Drive Surbiton Surrey KT5 9AG

 

 Telephone

 020 8390 5204

 

 Opening Times

 Monday to Friday

 9:00am to 1:00pm & 2:00pm to 6:00pm

 

 Saturday

 9:00am to 5:00pm

 

 Sunday

 Closed

 

 

 

 

 Lloyds Pharmacy (1.2 miles away)

 Address

 11 The Broadway Tolworth Surrey KT6 7DJ

 

 Telephone

 020 8390 6797

 

 Opening Times

 Every day

 9:00am to 11:00pm

 

 

 

 

 Hawks Pharmacy (1.4 miles away)

 Address

 Hawks Road, Kingston Upon Thames, KT1 3DG

 

 Telephone

 020 8549 6298

 

 Opening Times

 Monday to Friday

 8:30am to 6:30pm

 

 Saturday

 9:00am to 1:00pm

 

 Sunday

 Closed

 

 

 

 

 Boots (1.5 miles)

 Address

 59-63 Tolworth Broadway Surbiton Surrey KT6 7DW

 

 Telephone

 020 8399 9836

 

 Opening Times

 Monday to Friday

 8:30am - 8:00pm

 

 Saturday

 8:30am - 7:00pm

 

 Sunday

 10:00am - 4:00pm