Current News and Updates
WORLD OSTEOPOROSIS DAY 20/10/23 (launched in 1996 by Linda Edwards, Royal Osteoporosis Society).
Osteoporosis is a condition where bones lose strength and become more likely to break. Over 3.5 million people in the UK are currently living with the condition. It affects half of women over the age of 50, and a fifth of men. It’s never too early or too late to start looking after your bones.
How about we take this opportunity to look into our bone health - us, clients, colleagues, families and friends. Please see below for the range of options:
You can check your bone health risk by using: theros.org.uk/bone-health-check/
You can look after your bones by managing diet, exercise and lifestyle factors affecting your bones.
You are welcome to attend Better Bones Information sessions as below:
Osteoporosis and Bone Health: 20 Oct (10.00am -12.00pm), Manor Park Hall, Malden road, New Malden KT3 6AU
Learn about how to manage or prevent osteoporosis. We will discuss diet, exercise and lifestyle factors that affects our bones and how to keep them healthy and strong.
Bone Health: 7 Dec (10.30am -12.00pm), New Malden Library, 48 Kingston Road, KT3 3LY
Learn about how to look after your bones. We will discuss diet, exercise and lifestyle factors that affects our bones and how to keep them healthy and strong.
You can join local exercise classes
You can check your alcohol intake
You can get help quitting smoking
- Kingston’s StopSmoking Service, Kick It, provides a free evidence-based service for smokers aged 13 years and over who live, work or study in the Royal Borough of Kingston upon Thames.
- All clients will receive six weeks of 1-1 support from a specialiststop-smoking advisor who will tailor their support to each individual.
FLU AND COVID SEASON IS HERE
Please refer to our blue tile named Flu and Covid for detailed information.
Autumn events in Kingston
International Older People’s Day on 1st October is a celebration of later life.
Ageing Well Events at Staywell, Bradbury Centre, Emmanuel Church, Tolworth Recreation Centre, and local libraries during October. See attached information on dates, times and locations:Ageing Well Events - October 2023
Five to Thrive Campaign
Part of the Ageing Well campaign asks patients over 50 to take on five challenges for better health and wellbeing.
News - August 2023
Measles cases on the rise in England and across the whole of Europe. Make sure you and your family are protected against becoming seriously unwell with measles by checking you are up to date with the MMR vaccine.
Across England, on average one in ten children are not up to date with their MMR vaccinations, with some areas of the country as low as two in five, putting thousands of children at risk of catching measles and the disease spreading in unvaccinated communities.
Just two doses of the MMR vaccine gives you and your family lifelong protection against catching measles. The first vaccine is given at age one year an the second at age 3 years and 4 months old. If you’ve missed any doses it’s not too late to catch up. Contact Central Surgery to book an appointment to get up to date.
If you are unsure if you or your child are up to date check your childs red book or GP records and make an appointment to catch up any missed doses.
For more information please visit the NHS vaccination schedule
Diabetes Freestyle Libre issue
We have been made aware patients who have been diagnosed with Type 1 diabetes and use a Continuous Glucose monitor (CGM) via the Abbott FreeStyle LibreLink app have reported it is not working. Contact Apple's customer service line and the advice is "Customers experiencing issues with the iOS app should uninstall and reinstall the app". The Android version is not affected.
Further advice is provided on the Abbott website (link below), with a video clip showing how to delete and reinstall the app. If customers are still experiencing problems, they can contact the Customer Services team on 0800 170 1177.
Patients should also be advised that if they are still having problems with the app or if the readings do not seem appropriate, they should revert to the finger prick test for checking blood sugar levels.
Recruiting for PPG members
We are looking for patients who are passionate about supporting and shaping the
outcomes for the patients and staff at Central Surgery. If you are interested in leading on this or participating please email your interest to us at
FIRST CONTACT PRACTITIONER
We are pleased to offer our patients this service from Mr. Zuhaib Saleem who is part of the our team as a First Contact Practitioner (FCP) on Mondays, Wednesdays and Thursdays.
His role is to triage, diagnose and give our patients expert advice regarding musculoskeletal conditions. He can recommend blood and diagnostic tests.
If he assesses that you need further treatment with a physiotherapist he will refer you into the physio service at Kingston Hospital. Please note that he is not your physiotherapist, his role is to triage patients for any follow up care.
He can be booked by speaking directly with one of our reception team on 020 8399 6622.
Once you have been booked in to see him and awaiting your appointment, do use the link below that will give you some additional support
What is a Clinical Pharmacist
Clinical pharmacists are health professionals who train for many years to become specialists in medicines. They can work directly with you as part of the GP team to make sure your medicines help you to get better and stay well. Having a clinical pharmacist in the GP team means you can be treated by the best person to meet your needs. We currently have three working in the Central Team. They are experts regarding medications and our GPs regularly liase with them to discuss your medication.
Watch this short video for a better understanding of their role: https://www.youtube.com/watch?v=mtPlTyV5YsE&t=15s
Mums in Mind Group
The transition to motherhood can be a very challenging time with a lot of sudden adjustments.
The Kingston iCope (IAPT) Psychological Therapies Service offers the Mums in Mind Group to new mothers.
Sessions are informal and consist of group discussions, in-session exercises and take home exercises. It is delivered online on Zoom.
The group is for mums who are aged 18+, registered with a GP in the Borough of Kingston who are experiencing symptoms of low mood, anxiety, stress or distress associated with the postnatal period.
For more details please check the attached document.
YOUNG WOMEN'S TRUST
The Young Women’s Trust supports women aged between 18-30 who are feeling particularly isolated at the moment.
In addition, they offer free telephone coaching, help to build strong mental health, set goals to stay motivated and a free service giving personalised, detailed feedback on CVs and job applications.
The service operates by triaging over the telephone and by email.
For more information and to self-refer easily online, click on the following link; https://www.youngwomenstrust.org/work-it-out-sign-up
Kingston Hospital’s Patient Portal
Kingston Hospital’s Patient Portal is live and patients can now check up on their appointments.
If you would like more information click here to see what patients have access to, and what will be coming in the future.
Specialist ASC Counselling Service
Express CIC supports families in Kingston upon Thames and beyond providing a range of services to autistic children, young people and their parents/carers.
Express has launched a new counselling service for young people on the autism spectrum (age 18-25).
As an autistic young person, life can be very challenging. You may have had your diagnosis when you were young or much more recently; either way the world can be difficult to navigate. It can be hard to talk to others about your feelings because you don’t want to burden them, or you fear they won’t understand.
Counselling can offer a safe space where you can talk through all your difficulties and anxieties. A counsellor is trained to listen and support you in a non-judgmental way, creating a safe space for you to express your thoughts and feelings, whatever they may be.
Our new service offers weekly counselling sessions with a specialist counsellor who has knowledge and understanding of autism. The sessions are one-to-one and held online or face-to-face at the Express offices in Tolworth. This is a low-cost service and we offer up to 12 sessions initially.
For more information, please contact firstname.lastname@example.org.
Reading Well - books to support health and wellbeing
Reading Well helps people understand and manage their health and wellbeing using helpful reading. The books are chosen by health experts
and people living with the conditions covered. Many of the Reading Well titles are also available to borrow as e-books and audiobooks.
Pleasesee the attached document for more details.
Kingston Hospital’s Patient Portal
Kingston Hospital's Patient Portal is a new online tool created to give patients quick and secure access to view outpatient appointments at Kingston Hospital. If you have received a link to sign up to the portal, you can follow the simple instructions to register for an account and view your appointment letter. The secure online platform means you can receive details of your appointment when it is scheduled, without having to wait for a letter to arrive in the post.
If you have any questions or would like to find out more, you can visit www.kingstonhospital.nhs.uk/patient-portal or download the attached leaflet.
Walk-in x-ray service at Kingston Hospital
Kingston Hospital’s radiology department has recently returned to a walk-in service for x-rays. Patients are no longer required to book an appointment.
The radiology department can be found in Kingston Hospital’s outpatient department (ground floor). View hospital map.
If you have any clinical radiology queries (Monday to Friday, 9am - 5pm) please call 020 8934 2812.
Health and Wellbeing Events
Please note these events are open to anyone interested in attending, no need to book in advance, you will just need to click the link to join the session that you like a few minutes before the session. Please note there are couple of sessions using phone lines too. Please feel free to pass this information onto your friends and family.
For more details about the dates of the events, please follow this link https://www.kingston.gov.uk/health-wellbeing/health-wellbeing-events/1
Urgent mental health support for children, young people and families
Children, young people and their families can get free help, advice and urgent mental health support from crisis telephone lines available in every London borough.
The crisis lines are supported by trained mental health practitioners, who can offer advice and signpost other sources of support as needed.
Please find attached a brief information pack with details of these crisis lines as well as other support available (e.g. Shout, Good Thinking and Kooth).
THINK NHS 111 FIRST
NEW Think NHS 111 service launches
As of this week, anyone who needs urgent, but not life-threatening care should call NHS 111 before turning up to an emergency department. If, following a conversation with NHS 111, it is appropriate for someone to attend the emergency department they may be scheduled a time to attend.
A London-wide advertising campaign has launched to support this, and we are backing this up locally in Kingston.
Thinking NHS 111 First will;
- help people get to the most appropriate service – such as a GP, a GP hub or Teddington Hospital appointment – when they may not have to attend the emergency department;
- minimise the risk of contracting COVID-19 by helping patients with non-emergency conditions to avoid having to wait for hours in waiting rooms.
- shorter waiting times via a booked appointment or referral to another appropriate service
- safe social distancing in hospital to protect you and others from COVID-19.
SHINGLES - NEW VACCINATION
Shingles vaccination eligibility is changing from 1st September, 65, 70 year olds and immunosuppressed patients age 50+ will become eligible if your birthday falls after 31st August 2023.